Loose wires, knots in the headphone cable and complicated option menus – none of this promotes comfort during an audio tour. After all, the idea is for visitors to be able to experience the exhibition without disturbance, without being distracted by technology or devices. A satisfaction survey amongst visitors of the Singer Laren revealed that the Podcatcher meets the wishes of the visitors.

Simplicity for visitors
The Podcatcher system is very simple. IDentifiers are placed next to each of the exhibits. Scanning these activates the playback of the audio segment.

You use the Podcatcher in the same way as a mobile Phone, to your ear. Earplugs or earphones are not necessary. A major advantage according to the visitors. They regard audio tours with headphones as unhygienic and unpractical. In contrast, the Podcatcher allows you to interact with visitors, so that you are not isolated from your partner. And this is very convenient, because a visit to a museum is frequently a trip that you want to experience together.

Simplicity for reception desk staff
Besides the visitors, the museum staff also benefit from a simple audio tour. Everything must run smoothly at the distribution point. If the system is too complicated the reception desk staff become concerned about handing something out that they do not understand. A short and concise explanation of the operation of the audio tour is a must. In addition, it is essential that the distribution involves the minimum number of actions. This will prevent long queues and enables reception desk staff to enjoy issuing the tour.

In terms of an audio “less is more”. A simple audio tour promotes comfort for both visitors and reception desk staff.